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Hi Nic,

I think you previously mentioned to me that your salespeople are on a salary? You'll need to incentivise them better to make more sales. SSG currently has a team of 8 salespeople, and they only receive their salary after selling 3 or more dura san stances per month. They also receive a commission of 7% of whatever they sell, whether it be pit emptying, durasan, upgrades, or pans.

As a result, we have a high turn over of sales people, and unless new sales people are required to sell a durasan or upgrade after 2 months, otherwise they are out!

Basically the sales structure is based on incentivising the team to go out and sell the more profitable - but difficult to sell - products.